Payments

TUCASIWelcome to the Thamesmead online payment system.

This system allows you to make online payments to our school for events, trips, school meals/cashless catering and resources. Click the Tucasi icon to make an online payment.

Tucasi is very easy to use and gives parents the freedom to make payments at their convenience. This means parents no longer have to send cash into school.  Thamesmead School accepts all major debit and credit cards. All card payments are secure and adhere to the highest level of compliance under the Payment Card Industry Data Security Standard.

Please refer to the letter sent home for details of your Pupil Link Code(s) for the Tucasi system.

If you have any queries or do not have a Pupil Link Code please contact:

Mrs R. Graham (Senior Finance Officer) r.graham@thamesmeadschool.com

or telephone the School Finance Office – 01932 219400

 

Payments for School Meals/Cashless Catering

For your convenience, parents can top up their child’s canteen account using Tucasi. For parents who do not have the facility to top up their child’s account online, there are two ‘cash loaders’ in the school for students to credit their account. These are situated in the main hall.

Payments for Innovate Services who run our canteen are processed by Cunninghams, and so your bank statement would display ‘Cunninghams’ for payments made for the canteen. Cunninghams accept credit cards as well as debit cards for these payments.

If you wish to pay by cheque to top up a canteen account, it should be made payable to ‘Innovate Services Ltd’ and can be posted in the box in the school hall. Cheques are usually credited on the day that they are posted

 

TUCASI FAQs

Click on the Tucasi School Cash Office icon on the Payment page.
Click on Create New Account the first time you enter Tucasi.
Enter a user name and password. The user name must be a valid email address.
Enter the Online Link Code that has been supplied by Thamesmead. You will be provided with an Online link code for each child you have at the school, but should enter only one when you first create your Tuscasi account as the other will be entered within the website. (See ‘I have more than one child at Thamesmead’ for how to link sibling accounts)
Enter your billing address details (these need to match the address on the credit/debit card that will be used for making online payments).
Click on Confirm
Login with your email address and password.

  • View your Order History (click on an order number to display the details)
  • View/amend the Billing address by clicking on Address
  • Amend account login information by clicking on Email/Password
  • Set the daily spend limit for cashless catering in Pupil Settings
  • Link sibling accounts together in Link Account

After the Tucasi log in screen select Reset Password
Type in your current email address
You will receive an email with your password details
OR
Contact the Finance Office at Thamesmead school and they will reset your password.
You will have received an Online link code for each child at Thamesmead School, these can be linked as follows:-
Click on Your Account
Click on Link Account to link Sibling accounts. Enter the Online link code and click on link account. repeat for each Sibling.

To navigate to the item you want, either use the Quick Links on the right of the screen or scroll down to the item.Once you have located the item enter the amount/quantity and click ‘Add to basket’, the details will then be displayed in your basket.
Click on ‘Checkout’ to review the contents of your basket, from there you can either ‘Edit’ your basket or go to ‘Checkout’ to place the order and enter the payment details.
To remove items from your basket, click the ‘Checkout’ button in Your Basket.
Click on ‘Edit’ then select ‘Delete Item’.
Click on ‘Back’ to continue shopping or ‘Checkout’ to place the  order and enter payment details.

School Cash Office from Tucasi Ltd is an online payment system which extends payment options for parents which lessens the risk of loss or theft of monies, giving parents peace of mind. Tusaci Ltd, formed in 2004, provide effective and secure income administration systems to schools, caterers, local authorities and cashless catering suppliers. For more information on Tucasi’s services and experience, please visit their website www.tucasi.com
All payments are made through the WorldPay payment system which adheres to the highest level of compliance to the Payment Card Industry (PCI) Security Standards Council standards.