You said – we did

Dear Parents,

Thank you for helping us with your suggestions on how we can continually look to improve the education we offer at Thamesmead. Feedback is always welcome. Below are some of the things that parents have said to us and how we have tried to address those points.


You Said We Did
You would like to see positive points on the parent portal Reward points are now shown on the parent portal so that parents can view students rewards.
You would like to see more production, sports and events photos on the website More news items and pictures are being regularly added to the website Latest News and the Photo Gallery. There are also photo updates on our Facebook page.
You would like to be able to book progress appointments online Parents can now book and view Progress Review appointments online via the Parent Portal.
You would like more notice of events The school website calendar now shows details of activities, events, meeting dates and school holidays an academic year in advance (where available).
You weren’t always sure what extra-curricular activities were on and when Thamesmead Plus activities are published each
half term as part of the Thamesmead Talk newsletter. Copies of the timetable are always available in Reception and on our website.
You would like to be able to read Thamesmead Talk on your smart phones. We now produce Thamesmead Talk as an html document which opens ‘immediately’ including on a smart phone.
You wanted to know about booking student lockers and more of them. The link to the Locker company who manage our lockers is on the Home page of the website. In January 2019 we added more lockers in school.
You haven’t always been sure how you can best help your child with their homework and would like to know more about revision help. We run Raising Achievement evenings for the parents of each year group in the Autumn Term giving advice on how best to do this. Updates on revision materials are emailed to parents, especially in GSCE years
You would like more details about exams. The Exam Timetables are published on our website. Our curriculum pages for KS3 and KS4 have details of the exam boards we follow.
You are not always sure how much home learning your child should be getting. The Homework policy is on our website in the policy section and gives guidance on how much each year group should be expected to complete each week
Year 7 parents wanted to meet staff sooner than in the Spring Term As part of the Raising Achievement meetings in September, Year 7 parents now have the opportunity to meet with their son/daughter’s tutor.
You would like to be able to e-mail subject teachers if you have anything you need to discuss with them. We have sent you the e-mail addresses of all our teaching staff and these are also published on the website. Staff will aim to respond to you within 48 hours. Contact links are also in the Parent Portal.
You said letters didn’t always get home via ‘pupil post’ and you were aware of the rising costs of postage. We asked for your email addresses so that the majority of letters and communications can be emailed directly to you. We still provide hard copies of letters for students whose parents don’t have access to email. Letters are also published on our website via a Quick Link from the Home Page.